we purchased a bionaire 3900 console heater, and exactly one year and two weeks after purchase it buzzed loudly, emitted smoke and put out a seriously ‘burned’ smell. i opened the faceplate and found that several wires to the heat level control knob were either melted or fused; the knob housing itself was melted and charred! a neighbor happened to have a similar unit, and complained that it often wouldn’t turn on unless he toyed with the knobs; i opened it and found the SAME burned and melted wires! bionaire’s way of building the heater was to use a little locking tab of copper to hold the power wires to the control box, and it was clearly insufficient a connection for the amount of current flowing through the wire. this led to overheating, melting and fire. a mr. pantaleon silva, customer service ‘manager’ at bionaire, COMPLETELY blew us off about this, despite many close-up pictures sent to him. finally, bionaire offerred us ANOTHER one, with the SAME defect! sorry, my life is worth more than that. these losers need a class-action suit. PS - a friend purchased one of their ‘galileo’ cube heaters - it has fans that often fail to run when turned on, leading to overheating. BAD PRODUCTS!!!
Tags:
Bionaire,
Galileo