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Product

MS14R

Key Features
Type
Compact
Power Source
Electric
Heating Element
Halogen
Heating Levels
2 Levels
Features
Timer, Oscillating, Remote Control
Fan Forced
Non Fan Forced

Safety Features

Tilt Switch, Automatic Shut-Off

Power

450 - 900 Watt

Dimensions
Width
12 in.
Depth
10.5 in.
Height
32.5 in.
Weight
6.5 lb.

Miscellaneous
23142708

Details

Soleus MS-14R Electric Tower Reflective Space Heater with remote control warmings person or objects infront of it instead of the air. Reflective heating technology warms like the sun without the sun’s harmful UV rays. Soleus MS-14R electric tower reflective space heater produces no odors, chemicals, or funes, and produces bio-enery heat which is good for cell regeneration, and promoting circulation.

The price : $47.00

Reviews

Defective, No Customer Support

Positive Silent
Cons: Unreliable, Poor Customer Support

The SoleusAir MS-14R stopped working after one week of very light use. The heating element simply burned out.

I attempted to contact customer service on several occasions. On the first attempt I got an operator; however, when I asked for customer service, I was told “call back in an hour, he is on his lunch break”. So they only have one customer service representative?

I didn’t call back in an hour (I forgot about the soleusair). I called back a few days later, all I could get was a machine.

I will not buy another SoleusAir product.

UPDATE (11/14/2005):

I have attempted to contact customer support several more times with no luck. I have also emailed their CS department using the email on their web site; again, no response.

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